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Returns Center
Return items you ordered, print return labels, and check the status of your recent returns.
Manage Your Returns
Everything you need to start a return and track your refund
Return Items You Ordered
You can return many items sold on Home Direct. When you return an item, you may see different return options depending on the seller, item, or reason for return.
Manage Returns
Print return labels and check the status of your recent returns
Frequently Asked Questions
Click on each question to see the answer
You may request returns for most items you buy from Home Direct, except those that are explicitly identified as not returnable. For details of time frame for requesting returns please refer to our returns policy.
Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 3-5 days after we receive and process your return. Refunds in form of cheques can take 10-12 business days to arrive via post. Refund in the form of Gift Cards can take 1 business day.
Home Direct offers free replacement for FBA orders including Kindle. Follow the steps in the Return Center to request a replacement for your FBA order.
You can return a gift by entering the order number in the Gift Returns section. We'll issue your refund as a Home Direct Gift Card without notifying the original purchaser.
Yes, once your return is processed, you can track the status from your order history under the "Your Orders" section or through the Returns Center.
For detailed information on returns and policy see our Returns policy
Need Help With a Return?
Our support team is here to assist you with returns and refunds
